"How any organization in any industry can progress from old-fashioned management by outcomes to a strikingly different and better way."--James P. Womack, Chairman and Founder, Lean Enterprise Institute
"One of the stepping stones this will usher in a new era of management thinking." --The Systems Thinker ...
Since its original publication, The First-Time Manager has helped many thousands of rookie managers handle their new responsibilities...and now it can help you! Clear and concise, the book covers all the ...